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Terms and Conditions

The provider

NameRENA LIFE 2025 Kft.
Registered seatKós Károly utca 11, 3rd floor, door 3, Tatabánya 2800, Hungary
Tax number32728736-2-11
Company registration number11-09-031396
RestaurantNext Restaurant — Batthyány Lajos utca 1, Esztergom 2500
E-mailhato.david@gmail.com
Phone+36 30 320 0674
Hosting providerDigitalOcean, LLC — 101 Avenue of the Americas, 10th Floor, New York, NY 10013, United States (the server itself is in Frankfurt, in the EU)

What these terms cover

These terms apply to online food orders placed on the website of Next Restaurant. The contract is concluded between the guest and the provider named above — the site is operated by the provider itself, with no intermediary platform in the process.

Ordering requires no registration and creates no user account. To place an order the guest must accept these terms and the Privacy Notice; the time of acceptance is recorded.

The menu and the prices

The dishes, descriptions and prices on the menu come from the restaurant's till system and are updated automatically. Prices are in Hungarian forints (HUF) and include VAT. Some of the photographs on the menu are illustrations.

The amount payable is always the one shown in the summary on the checkout page: it includes the price of the food, the packaging fee and, for delivery, the delivery fee. The order is concluded at the price valid at the moment it is placed.

Collection or delivery

The guest chooses when placing the order:

  • Home delivery — the delivery address must be given (postcode, town, street and number). The delivery fee is the amount shown on the checkout page at the time. Delivery area: Esztergom.
  • Collection in person — at the restaurant, with no delivery fee. In this case payment is made on the spot, on collection.

We prepare and deliver orders in the order they arrive, as soon as possible; we are happy to tell you the expected time by phone.

Payment methods

  • Online card payment — through SimplePay, a service of SimplePay Zrt. The card details never reach the provider: they are handled directly by SimplePay Zrt.
  • Cash on delivery — to the courier, for home delivery.
  • Payment on the spot — at the restaurant, for collection in person.

The receipt or invoice for the order is issued by the restaurant's till on collection, or when the order is prepared.

How the contract is concluded

  1. The guest fills the basket, then gives their details on the checkout page and places the order.
  2. The system sends an automatic confirmation to the e-mail address given. For card payment, this confirmation is sent only once the payment has gone through.
  3. The order reaches the restaurant's till at the system's next poll — usually within a few minutes, not instantly.

If the confirmation e-mail does not arrive within 48 hours, the guest is released from the offer. In that case please check your spam folder as well, and call us.

Changing or cancelling an order

Once placed, an order can no longer be changed on the website. Please call us as soon as possible with any change or cancellation — the restaurant cannot take back food that has already been prepared.

Right of withdrawal: under Section 29(1)(d) and (e) of Government Decree 45/2014 (II. 26.) on the detailed rules of contracts between consumers and businesses, the consumer is not entitled to the 14-day right of withdrawal for perishable goods or goods that keep their quality only for a short time, nor for goods that cannot be returned after opening for reasons of hygiene. Prepared food is such a product.

Complaints

You may complain by phone, by e-mail or in person at the restaurant. We investigate every complaint and answer it in writing within 30 days.

If you disagree with the way your complaint was handled, you may turn to:

  • The conciliation board competent for the provider's seat: Komárom-Esztergom County Conciliation Board (Fő tér 36, Tatabánya 2800).
  • The consumer protection authority — the county government office competent for your place of residence.
  • The online dispute resolution platform of the European Commission: ec.europa.eu/odr.

Other provisions

The content of this website (text, images, brand elements) is protected by copyright and may not be used without the provider's prior permission.

Matters not regulated in these terms are governed by Act V of 2013 on the Civil Code and by Hungarian consumer protection law as in force.

The provider reserves the right to amend these terms. An amendment takes effect on publication on the website and does not affect orders already placed.

In force from: 15 October 2026